Tag Archive: print and mail

Dec
28

Is Your Print and Mail Company SAS 70 Certified?

SAS 70 (the Statement on Auditing Standards No. 70) is an auditing standard auditors must use to ensure organizations, such as print and mail companies, have complete control of any data that they are processing for their customers.

According to an article entitled, “What is SAS 70 Certified and What is the Difference Between Type I and Type II?”, Amy Nutt says that “This extensive audit measures that the organization has total control and has safeguards in place that does not compromise any data that they process for their customers. In other words, the job of the audit is to evaluate every aspect of the service organization that handles customer data or could result in a possible leak of customer data.”

Companies that are SAS 70 certified compile all information gathered during the audit into two different types of reports: Type I and Type II.

According to Nutt, “A type I report takes the organizations description of their own controls at a certain point in time and describes those descriptions. The report includes the report by the independent auditor, which is simply the auditor’s opinion, and it includes the organization’s descriptions of their internal controls.”

The main difference between the two different reports is that with Type II it is mandatory for the auditor to perform tests and record the results of those tests. This is optional with type I.

Your business will benefit from SAS 70 because it allows an unbiased individual to ensure that your data is safe. Experienced print and mail companies such as Triadex Services offer both types of SAS 70.

Dec
14

Cash Flow Issues with In-House Billing

Studies have shown that outsourcing print and mail needs can save businesses both time and money.  Businesses that choose to manage their own printing services could run into issues with cash flow.

In an article entitled, “In House or Outsourced Medical Billing: Which Model is Right for your Medical Practice?”, David George discusses the pros and cons of both in-house and outsourced billing models.  According to George, “Approximately one third of independent health care practices utilizing an in house medical billing model experience cash flow issues ranging from periodic to persistent. The degree of action required by a provider to resolve his/her cash flow issues may range from a simple adjustment (adding staffing hours) to a complete overhaul (replacing staff or switching to an outsourced medical billing model).”

If your business currently handles your print and mail needs in-house, you have the ability to easily monitor the performance of the model to determine if it’s actually the right choice for your business.  If the negatives outweigh the positives, it’s time to consider partnering with a professional print and mail company.

 

Dec
07

Archiving Services for Print & Mail

When outsourcing your business’ print and mail needs you will need to decide if you want your information to be archived.  Below are three different types of archiving services you can choose from and how they are beneficial.

On-line Archiving

The on-line document access system allows you to retrieve electronic copies of printed materials.  This service provides search capabilities based on criteria you specify, and enables you to download copies of documents in the Adobe Portable Document Format (PDF).

The Initial Programming/Set-up Fee Includes:

  • Reproduction of client statement/invoice
  • Establish Web link to our server
  • Creation of User Profile (single Login and Password)
  • Creation of Customer Specific Indexing Requirements

Other fees you may encounter include:

  • Custom Programming (Additional user Logins and Passwords, Customized Level of Authorization)
  • Monthly Maintenance Fee (Includes unlimited on-line viewing)
  • Load Fee Per Page

CD Archiving

CD archiving is an additional option to on-line archiving, or may be used in conjunction with the on-line archiving service.  We can store a predetermined amount of statements on-line for viewing until a pre-established archive time period expires.  At that point, customers have the option of archiving their data on a CD-ROM for permanent long term storage, or the on-line data may be purged from the Web server entirely.

Fees you may encounter include:

  • Initial Programming/Set-up
  • Each CD

PDF Archiving

We will create a PDF containing all printed records for each processed file.  The customer can retrieve this PDF file from an FTP website and retain it for their records.

Fees you may encounter include:

  • Initial Programming/Set-up
  • Fee per job

 

 

 

Sep
09

Why It Is Important For a Print and Mail Company to Be HIPAA Compliant

Are you a healthcare provider that’s interested in outsourcing your print and mail needs?   If so, it is extremely important that the print and mail company you select is HIPAA compliant.

First, let’s talk about what HIPAA means to you and your customers.  HIPAA refers to The Health Insurance Portability and Accountability Act of 1996.  The main goal of the HIPAA act is to protect the privacy of individuals’ health information.

In order to ensure your customers’ privacy, you should partner with a print and mail company that is HIPAA compliant.  Not only that, the company should specialize in hospital and physician services medical billing statements.

HIPAA compliant print and mail companies can help you provide your customers with one or all of the documents listed below:

  • Historical Data Printing and Mail
  • Medical billing service
  • Explanation of Benefits

Unfortunately, not all print and mail companies have the same standards.  Along with selecting one that has the service and technology to make your statement printing and mailing a seamless end-to-end process, below are some more questions you should ask before making a decision:

  • Will outsourcing save time and/or money?
  • What quality control measures are in place?
  • What is unique about this outsourcer?
  • If your company grows, can the print and mail outsources accommodate you?

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